Strategic Property Planning

We go beyond basic maintenance to offer a future-focused strategy for your asset. This includes market analysis, long-term capital expenditure planning, and optimization recommendations to ensure your property remains competitive, maximizes appeal, and aligns with your financial goals for appreciation and return on investment.

Maximizing Monthly Net Profit

Our predictive model focuses on the entire income and expense cycle. We actively manage vendor costs, identify opportunities for ancillary income, and apply dynamic rental pricing strategies to ensure your occupancy rate and rental yield are consistently optimized, leading to a higher net operating income each month.

Automated Rent Collection

We utilize secure, modern platforms to facilitate reliable and on-time rent payments directly from tenants. This service includes automated recurring payments, digital receipting, and robust systems that virtually eliminate manual errors and ensure consistent cash flow into your account.

Fast Delinquency & Late Payment Handling

Time is critical when rent is late. Our process involves immediate, legally compliant communication and a structured escalation protocol designed to swiftly address and resolve any payment issues, minimizing financial loss and the duration of delinquency while adhering to all provincial regulations.

Dedicated Tenant Support & Education

A happy, informed tenant is a long-term tenant. We provide a single point of contact for all inquiries, maintenance requests, and emergencies. We also proactively educate tenants on lease terms, maintenance responsibilities, and property best practices to promote a positive rental experience and reduce property wear and tear.

Proactive Property Checkups & Inspections

Our approach is preventative, not reactive. We schedule and perform regular, detailed property inspections (beyond move-in/out) to catch small issues—like minor leaks or wear and tear—before they become costly repairs, preserving the property's condition and value.

Detailed Move-In & Move-Out Reports

We conduct meticulous, photo-documented reports for both tenant move-in and move-out. This clarity protects you legally by accurately tracking the property's condition over the tenancy, ensuring fair assessment for deposit returns and providing irrefutable evidence for any necessary damage claims.

Strategic Turnover Inspections

When a tenant leaves, we implement a comprehensive, swift turnover process. This involves a detailed post-move-out inspection followed by strategic coordination of cleaning, repairs, and necessary upgrades to minimize vacancy time and prepare the unit for the next high-quality tenant as quickly as possible.

Data-Backed Turnover & Upgrade Pricing

Using market data and cost analysis, we provide precise recommendations on what to charge for the next tenancy and which upgrades will yield the highest return. This ensures you are neither under-pricing the market nor over-investing in non-essential renovations.

24/7 Emergency Response

Urgent issues don't wait for business hours. We provide round-the-clock coverage with vetted, reliable contractors for critical emergencies (e.g., burst pipes, major electrical faults) to mitigate damage and ensure tenant safety, protecting your investment at all times.

Legal Compliance Management (City & Fire)

Navigating complex rental housing and safety codes is our responsibility. We ensure your property consistently meets all current municipal minimum standards by-laws, fire safety standards, licensing requirements, and health regulations, protecting you from potential fines and legal liabilities.

Provincial Dispute & Deposit Management

Should a formal dispute arise with a tenant, our experienced team will professionally handle the entire process, from filing documentation and preparing evidence to representing you in provincial tenancy board hearings, as well as managing the legal and fair disbursement of the security deposit.

Value Add Services

Setup Fee $379/Portfolio (One-Time)

This one-time fee secures the complete, high-touch onboarding of your portfolio (single or multiple units) onto the Smart Space Edge platform. The process includes a detailed initial property inspection to create your custom "Property Execution Plan" based on your specific financial goals. We then establish all required financial accounts, integrate tenant data into our predictive software, and deploy your personalized reporting dashboards for immediate, superior management and maximized returns.

Monthly Admin Fee $10/door ($75 Maximum)

A predictable, recurring fee that guarantees the secure and continuous administrative operation of your assets. This covers all essential back-office tasks: processing vendor invoices, generating detailed monthly financial statements, ensuring current compliance documentation, and maintaining your secure client communication access. The low maximum cap of $75 per month ensures predictable, cost-effective overhead for large investors.

Skilled Service Rate $55/hour (General Service)

This competitive rate applies when a trained, in-house technician is dispatched for property tasks that require specific trade knowledge. This covers the professional execution of minor repairs, maintenance, and diagnostics (e.g., minor plumbing, electrical troubleshooting, carpentry). Utilizing our skilled team ensures prompt, high-quality workmanship, quickly resolving issues and actively safeguarding your property's value.

Manual Service Rate $40/hour (Labour/Cleaning)

Our cost-efficient rate for general, non-specialized labour tasks. This primarily covers necessary activities like thorough move-in/move-out deep cleaning, general grounds upkeep, trash disposal, and manual assistance for larger on-site projects. This service helps maintain the property's immaculate condition, maximizing tenant appeal and reducing unit turnover time.

Grounds Keeping Rate $50/hour

A dedicated, specialized rate for maintaining and enhancing your property's exterior curb appeal. Services include proactive seasonal cleanups, detailed lawn and garden maintenance, and efficient coordination of snow removal. Consistent, quality groundskeeping attracts premium tenants and ensures continuous adherence to local property standards.

Resident Placement Fee 45% of First Month's Rent

Charged at a rate slightly below industry standard to keep more money in your pocket, this fee covers the full cycle of securing a premium tenant. Our process ensures higher quality service through extensive advertising, rigorous background checks, and expert lease negotiation. We use data-backed research to set optimal rent pricing, guaranteeing you maximize yield. This performance-based, cost-effective structure ensures our core incentive is perfectly aligned with yours—to secure the highest quality tenant, quickly, at the best possible market rate.

Project Management Fee 15% of Total Project Cost

This fee is applied when managing third-party contractors for significant capital improvements or major repair projects (e.g., roof replacement, full unit renovation). We act as your dedicated project supervisor, handling everything from securing competitive third-party quotes and contractor scheduling to budget tracking and quality assurance. This guarantees your project is completed efficiently, on time, and without consuming your personal time.

Essential Pest Control Starting at $70/Month

A crucial, proactive service that provides regular, preventative treatments to protect your property from common pests like mice, rats, fleas & insects. This ongoing management, handled by our vetted professional partner, is more cost-effective than reactive treatments and ensures a clean, healthy living environment, minimizing disruption and potential tenant complaints.

Eviction Coordination Fee $275 (Excludes Locks)

This fee covers the specialized time and resources required to professionally coordinate the legal and logistical process of an eviction. This includes preparation and filing of all necessary legal documentation and liaison with the Provincial Corrections Department and the Tenant and Landlord Relations Office. This minimizes your risk and stress during a complex and difficult situation. (The cost of physical locks is billed separately).

Extended Area Mileage $0.85/KM (Outside City Limits)

This is a simple, transparent fee to compensate for the additional travel time, fuel, and vehicle wear incurred for properties situated outside our standard city limits service zone. It ensures your investment receives the same high level of dedicated, personal, in-person management attention, regardless of its location. This fee will NOT be charged for Move in / Move out related services. 

All Core Edge Services Included

Your portfolio receives every foundational service offered in the Smart Space Edge tier, ensuring a reliable baseline of predictive property management.

Exclusive Rent Forecasting & Market Data

A premium service providing highly localized, forward-looking insights. We leverage proprietary data models to forecast rental market trends, ensuring your price adjustments are made strategically ahead of the curve to maintain maximum revenue.

Deep Dive Bi-Annual Asset Inspections

We conduct two comprehensive, in-depth inspections per year focused on long-term capital preservation, providing detailed condition reports and guiding your reinvestment strategy to secure superior returns.

Full Financial Tracking & Bill Payment

We assume complete responsibility for managing all property-related financials, including timely payment of mortgages, taxes, utilities, and insurance, with simplified reporting for a truly hands-off experience.

Advanced Resident Appreciation Program

A specialized program designed to reduce turnover by actively increasing resident satisfaction through proactive communication and personalized perks, leading to longer tenancy periods and reduced vacancy costs.

Free Turnover Cleaning Service

A complimentary, thorough cleaning provided when a resident vacates, minimizing vacancy days and ensuring the unit is presented in pristine condition for the next tenant.

Included Essential Pest Control Services

Proactive, ongoing pest management (mice, rats, fleas) is fully covered within your monthly rate. This premium inclusion eliminates unexpected maintenance costs and ensures continuous protection.

Premium Asset & MMS Evaluations

We provide high-level, comprehensive evaluations of your property's exterior & Interior in additon to Major Mechanical System (MMS) and overall property performance, offering strategic recommendations for system efficiency across your entire portfolio scale. Third party detailed inspections fees will be covered under this service adding keeping your NOI ratio intact.

Discounts on Value-Add Services

As a Vantage client, you receive preferred, reduced rates on the fee-based services listed below, further enhancing your overall profitability and demonstrating the exclusive value of this premium tier. 

Value Add Services

Setup Fee WAIVED 

As a large-portfolio client, the one-time onboarding fee is entirely waived. You receive the full, comprehensive setup process without any initial administrative charges.

Administrative Fee WAIVED

The recurring monthly fee for administrative overhead is waived for Vantage clients. This premium benefit maximizes your monthly net profit by removing recurring portfolio management charges.

Skilled Service Rate $50/hour (General Service)

You receive a discounted rate (reduced from the Edge tier) for our in-house skilled technicians, ensuring cost-efficient, high-quality maintenance for your numerous units.

Manual Service Rate $37/hour (Labour/Cleaning)

You receive a discounted rate for non-specialized labour and cleaning tasks, maintaining cost efficiency for routine work across your large portfolio.

Grounds Keeping Rate $47/hour

You receive a discounted hourly rate for exterior maintenance services, ensuring superior curb appeal at a preferred price point.

Resident Placement Fee 40% of First Month's Rent

This fee is discounted from the Edge tier rate. You pay less to secure a high-quality tenant while benefiting from our full marketing and vetting process.

Project Management Fee 10% of Total Project Cost

This fee for managing third-party contractors is discounted due to your volume, ensuring large renovations or capital repairs are managed professionally with a reduced oversight charge.

Essential Pest Control INCLUDED

This service is fully included in your 8% monthly rate, meaning there is no separate fee. This is a complimentary service that covers proactive pest management for the entire portfolio.

Eviction Coordination Fee $125 (Excludes Locks)

This fee is significantly discounted from the Edge tier rate. It covers the necessary specialized time and resources required to coordinate the legal and logistical process of an eviction at a preferred client price

Extended Area Mileage $0.50/KM (Outside City Limits)

The mileage rate is discounted for your large portfolio. This transparent fee covers travel and vehicle costs for properties outside the standard city limit zone at a lower charge. This fee will NOT be charged for administrative Move in / Move out related services.